Privacy Policy

Last updated: March 22, 2026

1. Introduction

Syncy ("we," "our," or "us") operates the Syncy mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using Syncy, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Account Information

When you create an account, we collect your email address, display name, username, and profile photo (if provided).

User Content

We collect content you create and share on Syncy, including song drops, voice notes, reposts, saves, and interactions (likes, passes) with other users' content.

Usage Data

We automatically collect information about how you interact with the App, including which songs you listen to, how long you listen, which drops you view, and your interactions with the feed.

Device Information

We may collect device type, operating system version, unique device identifiers, and general location (country/region) for analytics and service improvement.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the App
  • Create and manage your account
  • Build your taste graph — showing how music discovery spreads between users
  • Personalize your feed and song recommendations
  • Send you notifications related to your account and activity
  • Monitor and analyze usage trends to improve the user experience
  • Detect, prevent, and address technical issues or abuse

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Public profile and content: Your username, profile photo, drops, and taste graph data are visible to other Syncy users by default.
  • Service providers: We share data with third-party services that help us operate the App (e.g., hosting, analytics, authentication).
  • Legal requirements: We may disclose information if required by law or in response to valid legal requests.

5. Third-Party Services

Syncy integrates with music platforms (such as Spotify and Apple Music) to enable song previews and linking. When you interact with these services through Syncy, their respective privacy policies apply.

We use Supabase for authentication and data storage. Your data is stored securely in accordance with their security practices.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide you with the App. You may request deletion of your account and associated data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Syncy is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Object to or restrict certain processing
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us using the details below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy in the App or on our website. Your continued use of Syncy after changes are posted constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@syncy.org

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